Network Error on Download

Development Getting Started & Setup
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1

When I try to download UE4 on my pc, there is a ‘Network Error.’ How do I fix this?

The problem happens before the launcher is even installed. It occurs immediately after I click the “download” button on my account page.

2

Hi Future,

Have you downloaded the Launcher and then it is not updating or is this before you have even downloaded the launcher.

If you have installed the launcher go into your Unreal Engine install directory and navigate to \Launcher\Engine\Config\BaseEngine.ini in there if you turn on logging by going to the bottom of the file and adding:

[Core.Log]
LogHttp=log

At the same time double your timeout settings by changing them to these values:

[HTTP]
HttpTimeout=360
HttpConnectionTimeout=120
HttpReceiveTimeout=60
HttpSendTimeout=60

This should create a log for you that will give a more detailed error output, if you could then post that log here it will help to identify the problem if it still persists after you have changed the

3

Thanks for the reply, SwitchNZ. The problem happens before the launcher is even installed. It occurs immediately after I click the “download” button on my account page.