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android game crash


my android game crash when i add the startup movie without the movie the game boots perfectly. im using ue4.7.4 video is h.264 codec 720p and 25fps

Thanks in advance,

Product Version: Not Selected
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asked Apr 08 '15 at 07:54 PM in Packaging & Deployment

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avatar image wittlief ♦♦ STAFF Apr 08 '15 at 08:05 PM

Hi quintendc,

Please remember to always Search the AnswerHub first, to see if your issue has already been reported.

Please make a new report for each separate bug, and use the following format whenever you are able:

Branch: Is this a 'Binary' build from the Unreal Launcher, or a 'Source' build from GitHub?

Build version: The version number of the Unreal Engine which you are currently experiencing the issue on. For example: 4.0.1 - 2027741 (This is found in the editor under Help > About Unreal Editor)

Detailed description of the issue: Please remember to include all potentially relevant information, such as whether you have confirmed that the issue is occurring with default settings, or if it is only with your custom project.

Screenshots/Link to video: We encourage you to include screenshots or link to videos whenever they may prove helpful in understanding the issue.

Repro Steps

Action 1 (example: Open an Actor Blueprint)

Action 2 (example: Add an 'Event Begin Play' node to the EventGraph)

Action 3 (example: Connect the above to a 'Print String' node)


Let us know, does the issue occur 100% of the time for you with these steps? Or does it happen less frequently?

System Specs: (When needed - generally for rendering or performance issues) Tell us your operating system, your CPU, RAM, Graphics Card, and anything else which may be of importance. Feel free to attach your DXDIAG.

Attachments: If your bug is easily reproduced with a specific content asset, then we welcome you to upload a simple test FBX or .uasset which we can test with.

If you are experiencing a crash, then please provide us with the .LOG and .DMP files that are generated during the crash. Go to this link for details on locating different types of log files: https://wiki.unrealengine.com/Locating_Project_Logs

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Hi quintendc,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

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answered Apr 15 '15 at 09:15 PM

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