Decals Background Not Transparent

So made a decals spawn when the projectile hits the wall, and I know that the .jpg used for the decal has a transparent background, but when I hit the wall, the decal always has a white background. How can I fix this?
Thanks, K_T

40409-screen+shot+2015-04-27+at+10.49.13+am.png

Hey Kitten_Taco,

Have you tried any other file type? Also, when you say that you know the background is transparent, did you flatten it to lose the original white background in the end, before saving?

Thanks!

Hey Kitten_Taco,

I haven’t heard from you in quite a few days. For tracking purposes, I must close your thread at this time. However, if your’e still experiencing the same issue, please reply back here and we will assist you further.

Thank you and have a great weekend!