Why is the Unreal Engine Setup Wizard ending prematurely?

Development Getting Started & Setup
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1

When I try to install via launching UnrealEngineInstaller-1.0.0-2033053, my progress is stuck on “Installing DirectX” and after a few seconds the progress rolls back as I recieve the following message:
The Unreal Engine Setup Wizard ended prematurely
The Unreal Engine Setup Wizard ended prematurely because of an error. Your system has not been modified. To install this program at a later time, run Setup Wizard again. Click the Finish button to exit the Setup Wizard.

No other information is provided.

I am using windows 8.

2

Hi McSpank,

Have you attempted to re-download the installer fresh and can you send us your dxdiag so we can further assist you? Thank you!

3

Sorry to hear you are having install issues. We can probably help you more if your provide your installer logs. To get the installer to generate logs you can try following the steps outlined here(MSI installation issues section):

Or you could follow these steps:

  1. Place the msi on the root of C drive

  2. Start a cmd prompt as administrator
    (Start-> type cmd in the search bar
    and right click cmd.exe and select
    Run as Administrator)

  3. You should see a command prompt that
    says Administrator in the title bar

  4. Enter the following command(be sure
    to replace
    ‘UnrealEngineInstaller.msi’ with the
    actual msi file name):

    msiexec /i C:\UnrealEngineInstaller.msi /L*V C:\UnrealEngineInstallerLog.txt

4

Nevermind, I got it figured out. Thank you for your replies.

5

Glad to hear. We encourage you to share the resolution in case other people come here experiencing the same situation.

6

I have this issue, it shows getting to installing directx and then rolls back the update and displays this message. What’s the fix for this issue?

http://hyperknightservers.com/portfolio/media/screenshots/Screenshot%20at%2023-48-53.png

7

Hi Ireheart,

I’m sorry that @McSpank did not share his solution. Hopefully he sees this and can let you know.

Can you confirm that you are running the installer as the system administrator?

Also, please provide us with the logs which @0xDEADBEEF requests in the previous post.

Thanks!

8

Nevermind. I see you have made a new post.

9

What was the solution?

10

Still no solution…