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Cannot open msi files

My computer cannot open msi files so I converted it to exe using a software. Now when I open the exe file, it closes after one loading.

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asked May 05 '15 at 09:29 AM in Installation & Setup

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avatar image TJ V ♦♦ STAFF May 05 '15 at 03:08 PM

Hi Paramdeep,

What operating system are you using? If you are using Windows 7/8 and you aren't able to open .msi files, I suggest contacting Microsoft support.

avatar image Paramdeep May 05 '15 at 03:12 PM

Yes I'm using Windows 7. I should try that in someone else's computer.

avatar image TJ V ♦♦ STAFF May 05 '15 at 05:34 PM

Not necessarily. You should be able to run a .msi by default with Windows 7.

Take a look at this thread from Microsoft.

If that doesn't work, could you post your Dxdiag? It well let me see if you are missing any updates.

  • Windows: Go to the Start menu and type ‘dxdiag’ into the search bar. Open that file and then click ‘Save All Information’. Post that text file here.

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Hi Paramdeep,

We haven't heard back from you in a few days, so we are marking this post as resolved for tracking purposes. If you're still experiencing this issue, please feel free to post back here with additional information.



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answered May 12 '15 at 07:18 PM

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