Hang on File->New Level

I am on Mac OSX 10.9.2. I just downloaded UE4 and following getting started guide on unreal website. As soon as I do File->New Level editor simply hangs.

I tried running editor from code but still same behaviour. I tried restarting it several times after force quiting it but no success :frowning:

Can someone please help me out? I can’t proceed at all.

Hey Anshul,

Can you tell us your system specs? Does it always hang in same spot? If you could attach your most recent log after this happens, that would be helpful.

Thanks!

Yes it always happens at same spot. I just relaunched my unreal launcher too (it auto updated itself). Same hang.
System Specs: Intel core i7 2.6Ghz, 16GB RAM. Macbook Pro.

All other menu items inside ‘File’ menu seems to work fine.
I haven’t downloaded 3GB of Content Examples, not sure if it is required?

Attached.link text

This doesn’t help much, sorry. But maybe sampling process in Activity Monitor will tell us more.

Please open Activity Monitor (it’s in /Applications/Utilities) and when UE4 editor hangs, select it from list of processes, then select Sample Process from View menu. It’ll open a new window and after a while fill it with information on what editor is doing (ie. where did it hang), which you can save as a text file. Thanks.

Attached. Thanks a lot for looking into it!
Sample 1: Under 10 sec of hang
Sample 2: After about a min

Process Sample

Never mind. My stupidity I guess.
I have a dual screen setup and the ‘New Level’ window is hiding behind somewhere on second screen.

I closed all applications I had opened and thats how I discovered it. All other child windows were opened on same screen as my UE Editor except this one.

So sorry for trouble. Thanks a lot!!