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Opening Application Issue (Substance)

Hi everyone,

Was wondering if anyone has any ideas about how to fix an issue I'm having with packaging my project.

So I package the project all fine and well, no issues. But when I try and open the application it comes up with a message saying:

Plugin 'Substance' failed to load because module 'SubstanceCore' could not be found. Please ensure the plugin is properly installed, otherwise consider disabling the plugin for this project.

Obviously I don't want to disable as I'm using it in the scene and as I'm using the plugin, it's definitely installed correctly, so I don't know what to do from here.

If anyone has any suggestions or a solution that'd be awesome!


Product Version: UE 4.7
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asked May 16 '15 at 06:35 PM in Packaging & Deployment

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Hey Whaler,

Thank you for taking the time to report this issue, and we appreciate your patience while awaiting a response. In order to assist you in an effective manner, we would like to see if you are still experiencing the issue you are reporting in engine version 4.9.2?

If so, would you mind providing some simple steps, screenshots, or any other relevant pieces of information to help us reproduce the issue on our end?

I would first look at our Documentation we have on Plugins to make sure you are familiar with the process of including it within your project.



Let me know if you have any questions regarding the process.


Andrew Hurley

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answered Oct 11 '15 at 07:58 PM

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