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Why can't I download the engine?

I've downloaded the content examples and Swing Ninja, but when I click on the update button nothing happens. It looks like it tries to start the queue, but it just keeps going back to the big yellow update button. Of course, none of the content can run, because it says the engine is not ready.alt text

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asked Apr 02 '14 at 07:14 AM in Installation & Setup

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andyl
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avatar image leighswift STAFF Apr 02 '14 at 07:48 AM

Hi andyl, sorry you're having issues there! Could you please zip up your logs folder and attach for me?

C:\Users\USER.NAME\AppData\Local\UnrealEngineLauncher\Saved\Logs

or

/Users/USER.NAME/Documents/UnrealEngineLauncher/Saved/Logs

avatar image andyl Apr 03 '14 at 01:28 AM

Here's the log files. I've re-installed and uninstalled it several times. Once it said i didn't have enough space on my c drive. When i made some room for it, it never gave me the option to download again.link text

andyl_logs.zip (230.4 kB)
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Solved it. It looks like I wasn't running the Launcher as Administrator. Works fine now!

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answered Apr 03 '14 at 05:14 PM

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andyl
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