I’m having an issue with installing 4.7 from the launcher,
I have tried the steps on a few of the questions that I have seen on this website and none have worked for far,
I am not behind a proxy and I have changed my DNS to google DNS and it is still not working,
I’ve also added my log for and the error that I am receiving[link text][1] when I try to install the engine
Try the suggestions in this section of the troubleshooting guide.
If nothing fixes the issue, make sure to follow the steps towards the bottom of that link to generate your Debug Logs. They are similar to the logs you posted except they contain debug information that may help us track down the issue. Post them here along with your Dxdiag (system specs).
here are the debug logs and Dxdiag
I’ve also checked the firewall and everything is fine there, I even disabled it just to be sure, I’ve re-installed it about 5 times also.
I didn’t see anything obvious in your dxdiag or logs that could be causing the error, so I’ve asked our Launcher team is investigating the issue further. We hope to post back here with an update soon.
What does your network setup look like? Do you have a router between your modem and your LAN? If so, would it be possible for you to try connecting your PC directly to the modem and see if you see these same issues? We suspect there might be a firewall setting that could be throttling some of our server requests.
I tried hooking my PC straight to the modem, but this didn’t work, I rang my internet provider and they told me that I was on a IPv6 network, Do you have any issues with running behind a IPv6 network, if so I can get it change to an IPv4 network