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Context menu show bug!

Hi Epic team and all from Unreal Engine 4 Answer Hub! I already post this bug on Unreal Engine 4 forum, but now I not have any answer for it! I have few bugs into Unreal Engine 4 editor with version 4.8! First bug this is double draw context sub menu if I press Add New button ( content browser ) and select Materials & Textures sub menu! alt text Second bug this is double draw and flash context menu if I call context menu from any assets into content browser or viewports and select Asset Actions! alt text

I have like bugs into many other sub menus, but this bug very terrible for me! I hope, that Epic team fix this bugs very soon as possible! Thanks for your answer!

Product Version: UE 4.8
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asked Jun 13 '15 at 03:44 PM in Bug Reports

avatar image

crayzorSoftware
36 4 6 6

avatar image Paulo Carvalho Jun 14 '15 at 07:28 PM

Both bugs also happens for me in UE 4.8.

avatar image crayzorSoftware Jun 14 '15 at 08:03 PM

Hi Epic team and Paulo Carvalho! I glad, that I no one, who have this bug! I sure, that Epic team fix this bug very fast and soon as possible! Thanks for your answer!

avatar image Samantha Sutton ♦♦ STAFF Jun 15 '15 at 06:49 PM

Hey CrayzorSoftware,

Where did you obtain UE4 version 4.8 from? Did you upgrade from the preview? Are you using the GitHub version of the editor? I'm currently working out of 4.8.0 from the Epic Games Launcher and I have not been able to replicate the screenshots provided.

Looking forward to hearing back from you, thanks. :)

avatar image Paulo Carvalho Jun 15 '15 at 09:53 PM

Hi Samantha,

I have performed a clean install of UE4 version 4.8.0-2579680+++depot+UE4-Releases+4.8 from the Epic Games Launcher (EpicGamesLauncherInstaller-2.2.0-2568893.msi).

In addition, it has been installed on a laptop with Intel Core i7-4700MQ 2.40GHz CPU and 2 GPUs, an NVIDIA GeForce GTX 765M and an on-board Intel HD Graphics 4600.

The screenshots provided by crayzorSoftware replicates exactly the issues that I'm facing on my UE4 installation.

Regards

avatar image Paulo Carvalho Jun 15 '15 at 11:12 PM

A similar bug also occurs on Window menu. See screenshot: alt text

window menu bug.png (752.3 kB)
avatar image Samantha Sutton ♦♦ STAFF Jun 16 '15 at 02:41 PM

Hey,

Are you both on laptops and on Windows 8 or 8.1? Could you both send me your dxdiag logs so we can investigate this further? I am not able to reproduce this on my machine, with Windows 7 and using a desktop.

Looking forward to hearing from you both.

avatar image Paulo Carvalho Jun 17 '15 at 02:47 AM

Hello,

My laptop's OS is Windows 8.1 Pro 64-bit. I have attached the DxDiag.

In addition, I just found out that the issue doesn't occurs if I force the UE4Editor to use my laptop integrated graphics card (Intel). It only occurs if the dedicated graphics card (NVIDIA) is used rather. However, this workaround is not acceptable as a solutions since the power of the dedicated graphics card is required to run the UE4Editor satisfactorily.

Regarding this new finding, I guess this issue might be related to NVIDIA Optimus technology, which is in common use on laptops. I hope that the Epic team fixes it soon.

Regards

dxdiag.txt (84.4 kB)
avatar image Samantha Sutton ♦♦ STAFF Jun 17 '15 at 08:25 PM

Hey Paulo,

I have spoken with the developers regarding UE-17196, which I entered earlier for the issue you were experiencing. We have not been able to reproduce this in house. I'm curious to see if the same outcome happens for CrayzorSoftware or not.

Have you been able to since get the menus to stop duplicating on your Nvidia graphics card, Paulo? Did you update the drivers on your Nvidia graphics card?

Looking forward to hearing back from you, thanks!

avatar image crayzorSoftware Jun 17 '15 at 09:33 PM

Hi Paulo Carvalho and Samantha Sutton! I have this is problem on my laptop and I have N'Vidia Optimus technology too! I already tested Unreal Engine 4 on Intel HD 3000 graphics card and I not have this problem, but on N'Vidia card this bug is return! This is my DxDiag log file: link text

dxdiag.txt (73.6 kB)
avatar image Paulo Carvalho Jun 18 '15 at 02:05 AM

Hi Samantha,

My NVIDIA card driver is up to date (version 353.06). So far no changes as long as the driver was already up to date all the time.

Note: As far as I noticed, only submenus are double rendered and it happens when the mouse pointer hover over the parent menu item that pops up the submenu itself. Therefore, make sure you hover the mouse pointer over every "composed" menu item of the parent menu in order to reproduce the issue.

Regards

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2 answers: sort voted first

Could you please try running the editor with '-opengl' in the target line? Please make sure that you're using your normal monitor so that the issue will still appear.

Looking forward to hearing back from you, thanks!

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answered Jul 24 '15 at 03:33 PM

avatar image crayzorSoftware Jul 25 '15 at 11:46 PM

Hi Samantha Sutton! Please tell Me about how I can do this, what is it target line and, what I want run for this! Thanks for answer!

avatar image Samantha Sutton ♦♦ STAFF Jul 27 '15 at 04:59 PM

Right-click on the Epic Games Launcher and within the 'Target:' line add -opengl to the end of the information that's already listed so for example: "D:\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe" -opengl

Thank you!

avatar image crayzorSoftware Jul 27 '15 at 07:08 PM

Hi Samantha Sutton and Epic team! I try your method and it is work fine, right now Unreal Editor work without this bug, but I have less performance of engine and not supported shader model 5! I hope, that Epic fix this problem in next release! Thanks for answer!

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Hey Paulo and Crayzor,

I have tested the Editor out on Windows 8.1 and I was not able to verify the context menu duplicating or ghosting. Ghosting would happen typically on computers with low refresh rate monitors. However, since you're on a laptop, I doubt that's the issue.

Either way, I have not been able to reproduce this at all, neither has anyone on my team. The developers have also been unable to reproduce this issue with the editor.

At this time, UE-17196 has been marked as cannot reproduce. If you're able to conclude a way that could cause this to happen each time and anyone here at Epic can reproduce it as well, I'd be more than happy to pass that information along.

Have a great day!

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answered Jun 22 '15 at 05:47 PM

avatar image crayzorSoftware Jun 22 '15 at 10:39 PM

Hi Paulo Carvalho and Samantha Sutton and from Epic team too! I hope, that your team fixing this bug soon as possible! Thanks for answer!

avatar image frezer748 Jul 12 '15 at 03:46 PM

Having the same issue. Very annoying.. I'm using a laptop Windows 7 64. bit. It occured first when I updated to ue 4.8

avatar image crayzorSoftware Jul 23 '15 at 05:36 PM

Hi Epic team! I try used Unreal Engine 4 on my laptop with external monitor! I connect this monitor used VGA output port and this bug not show again! I think, that this bug show only them uses N'Vidia Optimus technology and picture out process used Intel HD 3000 graphics! Please fix this bug, but it very terrible and not giving working around my projects nice! Thank for answer!

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