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Epic Games Launcher doesn't start

hey folks, when I start Epic Games Launcher nothing happens. In task manager I see CrashReportClient.exe appears for 1 second and thats it. Here you get my logs and dxdiag informations.

I hope you can help me out :)

Thanks, Soulja

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Product Version: Epic Games Launcher
logs.zip (251.6 kB)
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asked Jun 23 '15 at 03:41 PM in Installation & Setup

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Hi Souja,

I believe the crash is caused by your graphics card. It only supports up to Directx 9 and a Directx11 compatiable card is recommended in order to run the Launcher/Editor.

Your processor also could be an issue but the root cause is likely your graphics card.

Here is what we recommend:

  • Desktop PC with Windows 7 64-bit or a Mac with Mac OS X 10.9.2 or later

  • 8 GB RAM

  • Quad-core Intel or AMD processor

  • DX11 compatible video card



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answered Jun 23 '15 at 05:30 PM

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