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Built Project; DevBuild Stable, ShippedBuild Unstable

Hi All,

I recently did a test packaging to see how things ran outside of the editor, and to have others play around with the character controller. This project was done entirely with Blueprints. The Devbuild, like playing the level from within the editor, is very stable. The Shipped package build version is incredibly unstable. It cannot run for more than about 10 minutes without crashing, and it gives no crash report, saying that debug symbols are absent, or some such. Any thoughts on ways to determine the reasons for the persistent crashes in the Shipped build that aren't present in DevBuild? I need to clear up these issues before it really makes sense to continue this project's development.

The two builds presented here:

DevBuild: http://www.mediafire.com/download/jw1c74d7k9v2711/DevBuildJuli12.7z

ShippedBuild: http://www.mediafire.com/download/nurdu5jfbr91xyk/BuildJuly12.7z

Thanks for your time.

Product Version: UE 4.7
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asked Jul 12 '15 at 03:22 PM in Bug Reports

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Juniper
1 1 2

avatar image wittlief ♦♦ STAFF Jul 14 '15 at 05:20 PM

Hi Juniper,

I played your shipped build on my machine here for about half an hour and then I left it open while I had lunch, so it was playing on machine for about an hour; I was unable to see any stability problems. Could this be an issue with your own machine? Can you attach your dxdiag to this thread?

Thanks!

avatar image Juniper Jul 14 '15 at 06:08 PM

Hi Wittlief,

Thanks for the effort.

Good to see that the build was stable on your machine. I have attached my DxDiag to this message; since it worked well for you, I am thinking it might be high time to update display drivers on my end... six months may have passed since the last update. Anything you see in the DxDiag text amiss here would be appreciated as well!

I put together a second shipped build with the debug files included, hoping to spot the issue in the error logs, and curiously that shipped build is stable (theoretically nothing was changed between the two).

link text

dxdiagjuniper.txt (33.9 kB)
avatar image wittlief ♦♦ STAFF Jul 14 '15 at 07:09 PM

Yeah, driver update would be my suggestion, it's the only thing that jumps out at me on your dxdiag: Driver Date/Size: 5/19/2014 22:44:03, 17480432 bytes. Everything else looks like it can handle things just fine.

I am super glad your second build was stable. I'll leave this thread open until after driver update, but if you don't see your packaged project crash again after we'll close this out as resolved. :)

Thanks!

avatar image wittlief ♦♦ STAFF Jul 20 '15 at 03:33 PM

Hi Juniper,

Everything still stable?

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Hi Juniper,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

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answered Jul 24 '15 at 07:58 PM

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