Suport on the Marketplace

Kia ora

I put this under the version I brought the object from. but I dout that makers buying this now under 4.8
will not render the Email address working.

What happens now I paid for the Landscape Material Pack the guys has an email address there to contact him
but al I get a a mail bounce.

I brought this thinking it would make life a little easyer for me but there nothing to explain what to do with the
one M_Material_Master or the M_Master_Material_DISP and world_Coords I’m guessing now after weeks of trying
to make a landscape texture blend that these are for his overview Map and not for the user to editand use on their projects, sad there is no support for proucts you buy from the matketpalce, money for jam for somebody.

Credit where credit is due theyer great matts, sadly one texture per material and no tut on how to blend those Materials to make a Landscape Material. Any way I’m done spending money for puducts that have NO support

I tried follow this guy bless him for trying but he lost me trying to make a world aligned landscape Material (can find one on UE site found one for UDK but is that valid I have no idea)

What do I do now suck it up I guess

Hi Kiwi,

I’m very sorry you’ve had this experience. If you could message me at this address: marketplace-support@unrealengine.com, with your Order ID, Epic ID, e-mail, what issues specific issues you’re having with the Landscape Material Pack and any correspondence you’ve either had with the seller or dates you’ve tried to contact him. We will try to contact him ourselves to let him know he needs to contact you about this. If we do not receive a response from him or this issue is not resolved we will go ahead and get your purchase refunded. Again, I’m very sorry for the frustration. Please let me know if you have any other questions.

Thanks!

Stephanie