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Launcher will not open after install

Hello all,

I have decided to try out UE4 after working in unity for awhile. However after installing from the main page, I've consistently gotten the error where both the Launcher and Crash report stop working simultaneously. Research on the forums have proved somewhat fruitful, but none of the fixes have worked for me. Any help would be much appreciated link text

Product Version: UE 4.8
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dxdiag.txt (32.6 kB)
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asked Jul 14 '15 at 02:14 AM in Installation & Setup

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SparkySniper
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avatar image TJ V ♦♦ STAFF Jul 14 '15 at 01:00 PM

Hi SparkySniper,

First, try the accepted answer in this post. Let us know if it works for you or not.

If the issue persists, try the troubleshooting steps in this section of the troubleshooting guide. If nothing works, follow the instructions towards the bottom of that link to generate you Debug Logs. Post them here along with your Dxdiag (system specs).

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1 answer: sort voted first

Hi SparkySniper,

We haven't heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you're still experiencing this issue, please try the suggestion that I mentioned above. Then post back here with the requested info.

Cheers,

TJ

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answered Jul 20 '15 at 03:33 PM

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TJ V ♦♦ STAFF
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