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Join session doesn't work

Hi, I have problem with sessions in blueprints. Server can create session with no problem and client can find session but joining session doesn't work. I got few pictures of my blueprint :

Player controller : http://i.imgur.com/Cl3BLrl.png?1 , http://i.imgur.com/wZwnpnq.png?1

GameInstance : http://i.imgur.com/CFeoL4E.png?1

Menu widget : http://i.imgur.com/QfJ8VZa.png?1 , http://i.imgur.com/ijc411N.png?1

*ini.file : http://i.imgur.com/qV94U9C.png?1

I found this lines in log files :

GetHostByName failed (SE_NO_DATA)

LogOnline:Warning: NULL: Invalid session info for session Game in GetResolvedConnectString()

LogOnline:Warning: NULL: Can't start an online game for session (Game) that hasn't been created

And I have the same problem in multiplaye shootout.

http://i.imgur.com/40iF7LR.png?1

I have this problem with every project I made.

One moderator (eXi) was helping , I made simple project with sessions and it wasn't working for me,I send him that project and on his end was working fine.

https://forums.unrealengine.com/showthread.php?76320-Host-Join-session&p=332445

http://i.imgur.com/ykwpX4E.png?1

And I uploaded a video on the youtube.

https://www.youtube.com/watch?v=D5LVnPunaUI

Here is that simple project.

https://mega.nz/#!O0hWSbQA!nMg7p9_71JQIX1-o9_yfaxnYgujpEF6zH5GldXil_9g

I had simila problem with 4.7

https://answers.unrealengine.com/questions/204080/ue-4-network-crash.htmlhtml

I can't post log files becouse I can't get to my PC right now.I will post log files tomorrow.

I don't know if this is something on my end or if this is a bug with the engine.

Product Version: UE 4.8
Tags:
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asked Jul 14 '15 at 11:52 PM in Bug Reports

avatar image

Blue man
176 7 13 19

avatar image Blue man Jul 15 '15 at 11:28 AM

Anyone,any ideas?

avatar image Blue man Jul 15 '15 at 06:55 PM

Please help.

avatar image Ben Halliday STAFF Jul 15 '15 at 07:23 PM

Hi Blue man,

Thanks for your report. We'll take a look at the issue and the links you've provided as soon as we can, and get back to you if we have any questions.

avatar image Blue man Jul 15 '15 at 07:24 PM

Thank you :)

avatar image Ben Halliday STAFF Jul 16 '15 at 09:17 PM

Hey Blue man,

I wasn't able to reproduce this in a new project nor in the project you provided, so it would appear this is on your end. I'm going to check in with the network developers here and see if there's anything we can adjust to make this work for you. Thanks for your patience.

avatar image Ben Halliday STAFF Jul 16 '15 at 09:22 PM

Also, related to the issue you were having in 4.7: that should no longer be an issue in 4.8. Are you still running with " multihome=127.0.0.1" in your commandline?

avatar image Ben Halliday STAFF Jul 16 '15 at 09:27 PM

Hey, also try putting this in your DefaultEngine.ini:

 [Core.Log]
 LogNet=verbose
 LogOnline=verbose

and then zip/attach the log from the file after running through the create/find/join process. Thanks!

avatar image Blue man Jul 16 '15 at 10:07 PM

Thank you for helping me!

In 4.8 I don't use multihome anymore.

I will upload log files tomorrow becouse I can't get to my pc right now.

And once again thank you.

avatar image Shepik Mar 15 '16 at 11:37 AM

We have the same problem, but it is reproduce only on one concrete PC with cyrillic symbols in name.

It is reproduce in the editor and in the cooked version.

Installation updates for windows didn't help us.

Do have somebody any ideas how fix it?

Product Version: UE 4.9

avatar image Rudy Q ♦♦ STAFF Mar 21 '16 at 02:12 PM

Hello Shepik,

Could you run through the suggestion given by Ben Halliday and let me know if this resolves your issue?

avatar image Shepik Mar 22 '16 at 10:24 AM

It's doens't work. Here is our log, could it will help to find problems.

echo_log.zip (11.5 kB)
avatar image Rudy Q ♦♦ STAFF Mar 23 '16 at 02:35 PM

Thank you for the additional information, I have a few more questions for you that will help narrow down what issue it is that you are experiencing.

Quick questions:

  1. Can you reproduce this issue in a clean project?

  2. If so, could you provide a detailed list of steps to reproduce this issue on our end?

  3. Could you provide and code/ screen shots of blueprints that may be involved with this issue?

avatar image Shepik Mar 23 '16 at 02:46 PM
  1. We reproduced it in our project and in "Shooter example". If need we can create empty project with "Host Session" button.

  2. We just press "Host Game" button. No more other additional steps for "Shooter Example"

  3. I don't think so. But, we has this problem at only one particular device, maybe we can give any diagnostic data from this device?

avatar image Rudy Q ♦♦ STAFF Mar 24 '16 at 06:22 PM

I tested this on our end, and I was not be able to reproduce this issue. I was able to join a session as expected. Does this issue also occur in the 4.10 version of shooter game?

avatar image Shepik Apr 04 '16 at 09:32 AM

Yes it does.

avatar image Rudy Q ♦♦ STAFF Apr 04 '16 at 06:22 PM

What device are you using when you are having this issue? Could you provide your dxdiag?

avatar image Shepik Apr 05 '16 at 11:26 AM

Here is our DxDiag

dxdiag.txt (34.6 kB)
avatar image Rudy Q ♦♦ STAFF Apr 07 '16 at 02:11 PM

Thank you for the additional information. Are you trying to connect through the match browser? Or are you connecting directly via "open ip"?

Also make sure the ports are open on your firewall settings (usually 7777).

avatar image Shepik Apr 13 '16 at 02:40 PM

We aren't trying to connect, we are trying to host a game through a menu.

And when we are trying host the game, we have this lines in log:

GetHostByName failed (SE_NO_DATA)

LogOnline:Warning: NULL: Invalid session info for session Game in GetResolvedConnectString()

LogOnline:Warning: NULL: Can't start an online game for session (Game) that hasn't been created

After all we can't find and connect to this session through a match browser.

P.S. - Today, we are found a problem on the other device! Here is DxDiag: link text

dxdiag-mac.txt (24.7 kB)
avatar image Rudy Q ♦♦ STAFF Apr 19 '16 at 08:17 PM

Did you check to make sure the ports are open on your firewall settings (usually 7777)?

avatar image Shepik May 20 '16 at 03:43 PM

We found the source of the problem.

In our case, problem not in the ports. Problem in Cyrillic characters in the computer name.

I'm think it's looks like a bug, cuz in Russian and in CIS much users use computers with Cyrillic characters in the name.

avatar image Rudy Q ♦♦ STAFF Mar 30 '16 at 07:27 PM

Hello Shepik,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

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2 answers: sort voted first

I got it working!!!!!!

I dont know how but it works. I installed new updates for windows and now it works. I m so happy right now,I was trying to get this to work for 2 weeks. Thank you for helping me!!

:)

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answered Jul 17 '15 at 10:08 AM

avatar image

Blue man
176 7 13 19

(comments are locked)
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We found the source of the problem.

In our case, problem not in the ports. Problem in Cyrillic characters in the computer name.

I'm think it's looks like a bug, cuz in Russian and in CIS much users use computers with Cyrillic characters in the name.

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answered May 20 '16 at 04:16 PM

avatar image

Shepik
61 10 6

avatar image Ocasoblack Sep 19 '16 at 01:32 AM

Watching this thread I had something similar but not exactly the same, my issue anways wasn't able to join a server a client on PIE. I tried what Shepik did: I changed my computer system Vorágine.. the (á) accent mark was in someway was causing a conflict: Renaming it solved that joining issue. Thanks!

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