x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Office Holiday

Epic Games' offices will be on holiday from June 22nd to July 7th. During this period support will be limited. Our offices will reopen on Monday, July 8th. 

Cannot sign in through our company's firewall

I cannot connet to Internet from my PC for some security reasons of my company. But I negotiated to our security department to connect to http://www.unrealengine.com and http:epicgames.com. After that I became to be able to connect to these sites and log in them from web browsers. But I cannnot sign in from Epic game launcher. How can I sing in and download Engines through our company firewall? If I know the correct address to sign in thtough the launcer, I could ask our security department to make an excertion of firewall , and will be able to use Unrealengine.

Product Version: UE 4.8
Tags:
more ▼

asked Jul 17 '15 at 04:06 AM in Installation & Setup

avatar image

jfukuda
6 1 2

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

1 answer: sort voted first

Hi jfukuda,

Make sure that your IT department puts in exceptions not only for EpicGames.com but also all of the sub-domains.

If that doesn't work, try the '-http=winnet' suggestions from this section of the troubleshooting guide.

Let us know how it goes.

more ▼

answered Jul 17 '15 at 02:01 PM

avatar image

TJ V ♦♦ STAFF
41.1k 1009 183 493

avatar image jfukuda Jul 21 '15 at 03:00 AM

'-http=winnet' It worked!

thanks TJ Ballard

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question