x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Office Holiday

Epic Games' offices will be on holiday from June 22nd to July 7th. During this period support will be limited. Our offices will reopen on Monday, July 8th. 

How do you cancel subscription?

Hello, I'm looking into purchasing subscription for the Unreal Engine 4.

Before I do so I would like to know how exactly you would cancel, is it in your account settings for example or do you have to ring up EPIC. Also how quick is it to cancel?

I would love to be put at rest as I live in the UK I don't want to make any international calls costing a fortune.

btw. Sorry if I have misread something or if EPIC or someone said this elsewhere.

Thankyou for reading.

Product Version: Not Selected
Tags:
more ▼

asked Apr 07 '14 at 06:24 PM in Legal & Licensing

avatar image

DanAshton
1 1 2 3

avatar image demented_dolly May 27 '16 at 03:03 AM

Looks like this option has expired as I get a 404 message when I click on above link. Is there an updated process to follow to unsubscribe ?

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

3 answers: sort voted first

We made Unreal Engine 4 available for free in March 2015, and all subscriptions ended at that point. So, you are already unsubscribed!

more ▼

answered May 27 '16 at 03:07 AM

avatar image

Tim Sweeney STAFF
3k 53 73 89

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

You can cancel your subscription online at any time. Once you create an account and long into it, you'll find the account page here: https://www.unrealengine.com/dashboard. If you have an active subscription, this page provides an option to cancel the subscription.

Enjoy!

more ▼

answered Apr 07 '14 at 06:26 PM

avatar image

Tim Sweeney STAFF
3k 53 73 89

avatar image DanAshton Apr 07 '14 at 06:33 PM

All sounds awesome then :D

avatar image demented_dolly May 27 '16 at 03:05 AM

Looks like this option has expired as I get a 404 message when I click on above link. Is there an updated process to follow to unsubscribe ?

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

All subscriptions were ended in March 2015 when we made Unreal Engine 4 available for free. So, you're no longer subscribed!

more ▼

answered May 27 '16 at 03:09 AM

avatar image

Tim Sweeney STAFF
3k 53 73 89

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question