Any idea why the file plays like this on the Mac ? It worked just fine on windows version using wmv. On Mac we tried Mp4, MPEG4 and MOV…they all play the same.
https://forums.unrealengine.com/attachment.php?attachmentid=49118&d=1437580407
Yeah, my reply was meant for another question, so I deleted it. Sorry for the confusion!
Gmpreussner somehow I can’t see your reply here.
Either I just want to make sure you understand the file is working well on the windows version. The Mac version is having troubles. You suggested trying VLC plugin which seems not to be supported on Mac yet.
No worries. Wouldn’t mind an answer here either 
hehe
What resolution is the video you’re trying to play. Would it be possible to attach it to this thread so we could debug the problem?
Hey Michael, thanks for looking into this. The file is too big for uploading here so I will just share the link :
http://ftp.spine3d.com/~temp/NCLPromo.rar
Thanks. I downloaded it and will look into this tomorrow.
I was able to reproduce this using your video and, as I suspected, the problem lies in its width. Our code incorrectly assumed that the layout of the video frame it gets from the AV Foundation matches the texture, but it seems that rows of the video frame are aligned to 8 pixels and packed in the texture.
If you’re using the editor built from the source from GitHub, I can let you know how to modify the code to fix this. Otherwise you’ll have to either use video that has a width that’s a multiple of 8, or wait for the fix to make it to the binary release of the engine.
Hi Michael,
Thanks for your help. This should be an easy fix, will let you know as soon as we test it out.
Meanwhile would you be so kind and take a look at our other issue which is even more important as we cannot get the packaged version to run on Mac.
Yes, changing the video frame worked.
Still hoping to get a solution for our other Mac issues.