x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Office Holiday

Epic Games' offices will be on holiday from June 22nd to July 7th. During this period support will be limited. Our offices will reopen on Monday, July 8th. 

Why i can't install unreal engine ?

Why i can't install Unreal Engine? One minute after i pressed the install button the launcher show me a error.

INSTALL FAILED could not download installation information. Please try again later. Code:1

i tried it later but still not warking.

Product Version: UE 4.8
Tags:
more ▼

asked Jul 29 '15 at 08:04 PM in Installation & Setup

avatar image

Bidijoe45
6 1 2 2

(comments are locked)
10|2000 characters needed characters left
Viewable by all users

1 answer: sort voted first

Hi Bidijoe45,

Try the suggestions in this section of the troubleshooting guide.

If nothing works for you, follow the steps here to generate your Debug Logs. Then post them here, along with your Dxdaig (system specs).

more ▼

answered Jul 31 '15 at 12:57 PM

avatar image

TJ V ♦♦ STAFF
41.1k 1009 183 493

avatar image Bidijoe45 Jul 31 '15 at 03:01 PM

THX i solved it

avatar image TJ V ♦♦ STAFF Jul 31 '15 at 03:27 PM

I'm glad you found a solution. If you have time, could you post exactly what fixed the issue for you? In case someone else has this same error.

(comments are locked)
10|2000 characters needed characters left
Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question