Whenever I try to add a pressed or hovered sound to my widget for some reason any other sound thereafter including those activated from trigger-boxes or music in background start glitching out. The same thing happens whenever I try to use the node ‘play sound 2d’ for even a simple task like jumping. I made an entirely new project demonstrating all three of the bugs.
Hey DiamondDust,
If you have a test project where these issues occur you can zip it into a folder and upload it to a third party sharing domain like DropBox. Provide me with the link, and I will download the project and run the tests on my end. If this route does not work, you can provide me with some simple reproducible steps so I can get these issues to occur in my own blank project.
Thank you,
Hey DiamondDust,
I just tested your project and was not getting the same results as you were. I was able to hear the background music when playing, entered a trigger volume so I could see the mouse cursor and click the UMG button you created. I was able to hear the sounds whenever I hovered over the button and when clicking the button.
Level Blueprint - Show Mouse Cursor
After loading the next level, the music for the second level played correctly, and your jumping sounds continued to work as expected. Keep in mind, I had to test this in the hotfix 4.8.3 release, so perhaps there was a fix integrated there that resolved your issue.
Would you mind testing your issue on the newest binary release (4.8.3) to see if it still occurs? If the issue still does happen, please provide me with your computers ‘dxdiag’ so I can take at your hardware specifications.
Thank you,
Here is the dxdiag.
Hey DiamondDust,
I took a look at your dxdiag and noticed you are running on Win 8.1 on a laptop. I attempted to test your issue on one of the Wind 8.1 machines we have here, in hopes your issue was related to the OS, but with no luck. I was able to hear all of your sounds fine. Unfortunately, if we cannot repro the issue on our end, it usually indicates an issue on the users end.
I would suggest updating your audio drivers, as they have not been updated since 2013, and see if that resolves your issue. I would also unplug any external audio devices like a microphone, to be sure it is not causing conflicts within editor.
Regards,
I attempted to update my drivers under the ‘device manger’ under ‘audio inputs and outputs’ and ‘sound video and game controllers’ and apparently windows says they are already updated when I go under ‘Update Driver Software’ under ‘Search automatically for updated driver software’. Should I try and install audio drivers manually? If so how do I do that and what is relevant for unreal engines audio output?
Most of the time, the automatic search does not work. I would find the name of your audio driver and the driver version, type it into a search online, and download the latest driver you can find from the official software/hardware provider.
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6886 (English)
I went ahead and grabbed your info from the dxdiag you provided so you do not have to search for it. Hopefully this helps, but if you are still experiencing issues let me know.
Thank you,
I can now hear the jump, hovered and pressed sounds clearly BUT the music still plays incorrectly -lags-. Here is the website I updated my driver from - http://www.realtek.com/downloads/downloadsCheck.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false - under high def audio codecs for 64 bit windows for the date of 2015/6/25.
Here is my new dxdiag…
link text
My Laptop uses a built in speaker system - there is a logo next to it ‘DTS Sound’ - could the actual speaker be causing the issue? I tried using my headphones - same problem.
Glad to hear some of your sounds are now working as expected. Perhaps try looking at the sample rate settings for your audio driver and make sure it is compatible with the sample rate of your music.
I would also be sure you have restarted your computer after updating the driver.
Have you taken a look at our documentation for setting up ‘Sound Classes’ and volume ducking? Both of these could be having an effect on your issue as well.
Audio System Overview
Let me know if you are still having trouble.
Thank you,