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Unreal Engine/Tournament Freezes computer

Hi I have been having this issue from day one of using unreal engine, basically my pc locks up and i am forced to reset my pc, even the clock on my pc freezes. I have tried a few things such as reducing the load on my graphics card thinking that it was too gpu heavy but as you can see in the attached image everything was looking normal at the time of the crash. I have tried using an older version (4.02) and the same thing happens it happens randomly about 5-10 minutes in regardless of what im doing. Please help I am dying to use Unreal. Also I dont have this problem with any other program like Vue or Blender.

Thanks

Dx Diag Screenshot

Product Version: UE 4.8
Tags:
dxdiag.txt (38.0 kB)
dxdiag.txt (38.0 kB)
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asked Aug 09 '15 at 09:07 PM in Bug Reports

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monsterbott
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avatar image Shadowriver Aug 09 '15 at 09:20 PM

Can you check your CPU stats, screen lock does not mean it's GPU righta way as CPU is ordering GPU to update the screen so if CPU stop working it will freeze computer while GPU waiting for commands and displaying last frame, which some CPUs or MB termal protections react like that

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Hey monsterbott,

Depending on the tasks you are trying to perform, your gpu and cpu will perform differently at different times while in the editor.

In order to visualize how hard your CPU and GPU are working while in your project, you can enter the commands 'stat unitgraph' or 'stat scenerendering' within the command console. This will allow you to visualize your projects performance, and is a good starting point to figure out where wasted resources are going or where you could be limited.

Below is a link for further information on CPU and GPU profiling.

CPU and GPU Profiling

https://docs.unrealengine.com/latest/INT/Engine/Performance/CPU/index.html

https://docs.unrealengine.com/latest/INT/Engine/Performance/GPU/index.html

If you have any further questions, please let me know.

Thank you,

Andrew Hurley

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answered Aug 10 '15 at 07:57 PM

avatar image monsterbott Aug 10 '15 at 08:58 PM

Well I appreciate you taking the time to help but my PC just went Awol again when Unreal wasn't running so whatever the problem is its not with the Unreal Engine. This is going to be a pain in the ...

avatar image AndrewHurley Aug 12 '15 at 06:45 PM

No problem. I hope you get your machine up and running again!

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