Epic Games Launcher Hanging on Please Wait for Entire School
We've been having this problem for a week now, no one can log in to the launcher. It only works in offline mode, which isn't helpful for the students who need to install UE4 on computers that don't have it yet. I'm not entirely sure what to do about it, our instructor was stumped. It's hindering our level design class' progress. It was working 2 weeks ago, and then suddenly was not anymore.
asked Aug 10 '15 at 11:33 PM in Installation & Setup
Please make sure the school network can access the following domain/port
xmpp-service-prod.ol.epicgames.com port 5222
Failing that, you don't need the Launcher to be able to run the Unreal Engine, it can be ran directly from it's own folder. If one machine already has it installed you can simply share that folder on the network and copy it to other users machines that way, bypassing the Launcher entirely. Or alternatively you could download it directly from our github repository if you need the latest version. Sorry if this issue is hindering you and your students, my apologies, we're working on resolving it.
answered Aug 12 '15 at 03:14 PM
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