Sign in is still stuck in "Please wait"
For almost a week I havn't been able to sign in with the launcher it gets stuck as shown in the image below. I have followed all steps on this page without any luck or success. I have attached the DXDiag and Launcher logs from 2 computers since I have the same problem on several machines...
Thanks :), we're going to take a look now and see if it can help us get to the route cause. We also have a hunch we're working on atm too... if possible can you add an exception to the following address/port on your firewall and see if that makes any difference?
xmpp-service-prod.ol.epicgames.com port 5222
answered Aug 12 '15 at 03:24 PM
My firewall detected traffic on port 5222 (aka. Jabber VoIP-port) the sub-application/protocol detected were QUIC wich if not mistaken is a Google Protocol for quick UDP messaging. The traffic from QUIC was flagged as unsafe/unreliable so the firewall blocked it.
Work around for firewall admins: Open up port 5222 in your firewall and it will work.
This won't help if your not in charge for your firewall like in a company or on university network. Then you need to consult your IT-department at least for now.
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