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Launcher crash after latest update to 4.8.3


After updating to 4.8.3 few days ago I can´t start the launcher anymore, it crashes. I already sent the bug report. I can start my projects with the uproject files in my project folders and they run just fine, but the launcher is broken. I didn´t change anything else (driver) exept the update of the launcher. Since then it doesn´t work anymore.

I attached a zipped log-folder I created through the "-debuglogging" command. Hope somebody can help.

Thanks in advancelink text

Product Version: Epic Games Launcher
logs.zip (2.3 MB)
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asked Aug 11 '15 at 09:31 PM in Bug Reports

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Hi DIO_666,

This looks to be fallout of a bug that occurred some time ago. It looks as though in your local vault data cache you have a folder for "UE_4.4". This should not be there, and I believe removing it will fix your problem.

You can find this here: C:\Program Files\Unreal Engine\Launcher\VaultCache\UE_4.4

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answered Aug 12 '15 at 09:42 AM

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leighswift STAFF
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avatar image DIO_666 Aug 12 '15 at 07:59 PM

Deleting the folder solved the problem. Thank you very much for the quick help :D Great support!

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On my Mac, I simply renamed "VaultCache" at: /Users/Shared/UnrealEngine/Launcher/VaultCache

 >mv VaultCache VaultCacheOld

I didn't have the above folder, but I had version 4.3 folders.

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answered Aug 19 '15 at 02:48 AM

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