error saying cannot install package please contact vendor . heres my log link text
Hi Elias 1995,
Make sure to try all of the suggestions in this section of the troubleshooting guide.
If nothing works, follow the steps here to generate your full Debug Logs. Then post them here, along with your Dxdiag (System Specs).
Does the error message you see have any additional info like an error code? I’m not sure exactly what the issue is from your installer log but there were some suspicious looking error codes that I plugged into a search engine. This did turn up some threads with similar issues and potential solutions. If the troubleshooting guide TJ linked does not help you could try the following:
Search for the error codes which I pulled from your log:
- Note: 1: 2203
- 2147287038
Some of the threads mention antivirus software blocking install, permission issues, etc.
Hi Elias 1995,
We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that 0xDEADBEEF mentioned above. Then post back here with the requested info.
Cheers,
TJ