x

Search in
Sort by:

Question Status:

Search help

  • Simple searches use one or more words. Separate the words with spaces (cat dog) to search cat,dog or both. Separate the words with plus signs (cat +dog) to search for items that may contain cat but must contain dog.
  • You can further refine your search on the search results page, where you can search by keywords, author, topic. These can be combined with each other. Examples
    • cat dog --matches anything with cat,dog or both
    • cat +dog --searches for cat +dog where dog is a mandatory term
    • cat -dog -- searches for cat excluding any result containing dog
    • [cats] —will restrict your search to results with topic named "cats"
    • [cats] [dogs] —will restrict your search to results with both topics, "cats", and "dogs"

Setting iOS DeviceFamily in Info.plist

0

I am attempting to submit my game to the App Store, but it says that is supports iPad and I must upload iPad screenshots. I only want this game to support iPhones. The generated Info.plist indicates under devicefamily a "1" and "2" where the 2 represents iPad. How can I change these settings or edit the Info.plist so that I only support iPhones?

Directly editing the Info.plist in the packaged game causes issues. I also have unselected "Supports iPad" in the iOS settings for my project.

Product Version: UE 4.8
Tags:
more ▼

asked Aug 14 '15 at 04:51 AM in Packaging & Deployment

avatar image

namcap
60 ● 10 ● 13 ● 16

avatar image Samantha Sutton ♦♦ STAFF Aug 27 '15 at 05:57 PM

Hey NamCap,

Have you tried going into Edit > Project Settings > Platforms > iOS and unchecking 'Supports iPad'? Once you've done that, package the game again and try to submit it, let me know if that resolves the issue you've ran in to.

Thanks!

avatar image namcap Aug 28 '15 at 02:22 AM

I had already done that. I had to manually edit the info.plist to not support iPad.

avatar image Samantha Sutton ♦♦ STAFF Aug 31 '15 at 04:06 PM

Hey NamCap,

Thank you for providing me that information, I apologize for misreading that previously. However, when you edited the info.plist, did that actually fix your issue. I see where you said it 'causes issues'. What types of issues is editing the info.plist causing?

Do you have any screenshots from your iPhone settings from within the Editor, or perhaps your info.plist that you can provide for further review?

Have you tested this in 4.9.0 yet?

Thanks!

(comments are locked)
10|2000 characters needed characters left
▼ Viewable by all users
1 answer: sort voted first ▼
0

Yep, editing the info.plist fixed my issue. I had to manually change "UIDeviceFamily" key from 2 to 1, so the app is only considered to be fully functional on the iPhone and iPod Touch.

The issues of leaving the "UIDeviceFamily" key at 2 was that when I went to submit to the App Store, I had to provide iPad screenshots and the app was considered to be fully functional for iPad.

I can provide screenshots of the info.plist and the iPhone settings later if you still need them -- the only changes I made in regard to iPad settings were unchecking "Supports iPad" and the change to info.plist I stated above.

I have not tested this in 4.9.0 yet.

more ▼

answered Aug 31 '15 at 04:13 PM

avatar image

namcap
60 ● 10 ● 13 ● 16

avatar image Samantha Sutton ♦♦ STAFF Aug 31 '15 at 07:14 PM

Thanks for letting us know what resolved your issue. If you notice this again in the future, please let us know.

By the way, I checked in 4.9 and changed the settings from iPhone and iPad to just iPhone and I do not have the same coding within the .plist, so hopefully it's fixed at this time.

Have a wonderful week! :)

avatar image Grandpano Apr 11 '17 at 12:31 PM

Hey there namcap, I know it is a long time ago, but can you give me a hiínt of how did you repackage the application back to IPA after changing the info.plist? Would help me a lot and I can only find the instructions on how to resign form one certificate to another..

Thanks in advance!

(comments are locked)
10|2000 characters needed characters left
▼ Viewable by all users
Your answer
toggle preview:

Up to 5 attachments (including images) can be used with a maximum of 5.2 MB each and 5.2 MB total.

Follow this question

Once you sign in you will be able to subscribe for any updates here

Answers to this question

Related Questions

PackagingResults:Error: Error Unknown Error

UMG Texture doesn't show properly on iOS.

Failed to connect to bundle (Apple iPad MD329LL/A)

Unknown Cook Error exit code 25 using VMWare

RunUAT.bat ERROR: AutomationTool was unable to run successfully.

ERROR's in Packaging relating to compiling.

iOS Tappy Chicke vs Blank Project

ios deploy error

Remote build for iOS permission denied after build command

compile IPA in Windows/UE4 and then copy it over to MAC for IOS distribution