When starting the launcher it says “Error! No version information received.” after about 2 seconds. When clicking retry it just says the same thing, over and over again, with about 0.1 seconds waiting in between. If i click OK i’m taken to the login window, upon filling in my information and pressing “login” it responds: “Error! Did not get a response. Are you connected to the internet?”.
This started about a week ago, i have since then tried:
Reinstalling (worked fine one time after that)
Raise the timeout-values in the DefualtEngine settings file
Disable any firewall (windows)
Nothing has helped. We are about 5-6 users with the same problem in this thread: Error: No version information received on launch - Platform & Builds - Unreal Engine Forums
No one has provided any help and we have waited many days now.
Edit:
Some more information:
OS: Windows 8.1
Connection: 100mbit (super stable, low latency, no problems for years)