Could not create directory error

When trying to download version 4.8.3 on Mac it gives an error saying, Unable to install could not create directory: /users/shared/UnrealEngine/4

.8

Hi V3rt1g0,

Try the suggestions in this section of the troubleshooting guide.

If nothing works, follow the steps here to generate your Debug Logs and post it here.

Hi V3rt1g0,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above. Then post back here with the requested info.

Cheers,

TJ

Did you figure this out because i really cannot,