Windows 10 Unreal Crash at Playing/Launching Game

Hello,

I’ve been having some issues with unreal program
First it was crashing when double clicking shortcut icon and switching to library tab. I resolved it by placing
-OpenGL in target. Now projects can be opened.
But when clicking launch button in game it gives me a massive crash and a beeping sound.

It also does same thing when I try to open a folder with content.
[link text][1][link text][2]

Please help me with this, i have to do a lot of work to do

thx

Can someone answer this… This is my second post without an answer…

Hi Danart21,

I’ve assigned a member of support staff to look into this for you, and they’ll post here if they need any further details. We don’t work 24 hours a day and only saw this when we got in this morning, and it takes time to get through each post we’re assigned to. Please be patient; we’ll get to you as soon as we can. Thank you.

this is ridiculous…

Hi Danart21,

Could you please provide me with your DxDiag info?

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here it islink text

Ok, so I’d like to make sure I’m understanding correctly. You are reporting two crashes, right? A crash in Epic Games Launcher and another when you hit “Launch On” in editor, right? I see in one screenshot that you’re not getting an actual callstack in CrashReporter window. Which crash is that for?

Have you had this problem across multiple driver versions?

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launch crash is when uproject is opened, Launch icon. Same crash happens when I’m opening assets i have in a folder and try to place them in level and then when i hit Play, same crash occurs. This hasn’t happened in previous driver version.

Can you send me your machine ID? This isn’t anything that can be used to access your computer by anybody. It will allow me to search in our CrashReport system. In rare cases, callstacks show up there where they don’t show up to user.

Hi Danart21,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing issue you reported, please respond to this message with additional information and we will offer further assistance.

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