Hello ,
From your screenshots I can see that there are several rendering errors occurring. The terrain is dark or rendering the sky. You also are receiving an error message where textures should appear in your banner and your background when loading your game.
There are a few questions I have for you.
1.) Is this from the packaged out version to the ASUS Zenfone 5?
2.) Does this happen in UE4 or in a standalone play?
Troubleshoots :
The error message you are receiving is due to them not being of a power of two. For instance 256 x 256. When drawn on screen and on the ASUS the calculations are done by powers of 2. So using odd numbers will usually return an error like this. If you could adjust these textures or add a texture that is of the power of two and see if this clears that issue.
From the screenshots it is difficult for me to tell how the terrain is either turning black or turning into the sky. These could also be an issue if they are not a power of two.
Try going back and trying these troubleshoots and let me know the answers to these questions and if changing the texture size fixes your issue.
Thank you,
Hello ,
I have not heard from you yet. I was wondering if you were still experiencing this issue or had a chance to look into some of the troubleshoots I mentioned? Please let me know if you are still having a problem and I will continue to investigate this issue at that time.
Thank you,
- Is this from the packaged out version to the ASUS Zenfone 5?
Yes - Does this happen in UE4 or in a standalone play?
No. Also on other devices this doesn’t happen.
It’s strange because other textures which aren’t power of two are rendering properly (for example background buttons). Only button icons, background of loading screen and landscape are broken…
Hello ,
There seems to be a few rendering issues happening. If you are willing I would like to test your project on our end. This is to determine if this is a bug, compatibility issue, or an issue on either the device or UE4’s end.
In order to do this I will need your .uproject file, and your content and config folders from your projects directory. The fact that this does not occur on different devices leads me to believe this could be an issue with support for this particular device.
Please let me know if you would like for me to investigate this further.
Thank you,
Hello ,
I have not heard from you in a couple of days. Have you had a chance to do the above trouble shoots and are you wanting me to test this further?
Thank you,