DDS file partially loaded

HI, i’m trying to import an DDS file to use like a skybox, the file takes a long time to import, and after the import, i can’t save the asset on unreal, it saves everything but this file. the DDS was made using an HDR image that i separated in Bixorama and them put together for a texture cube in photoshop using Nvidia plugin, any ideias?

Hello WasPedro,

I am not sure why this issue is happening. I would like to test your texture on my end and see if I can recreate the long load time as well as not being able to save the asset.

If you would please link me that image along with your DxDiag and I will attempt to recreate these issues.

Thank you,

I can send the image but what is a DixDiag? i’m new to unreal and i don’t know what this is.

Hello WasPedro,

Hello your DxDiag is short for your direct x diagnostics file. It stands for your computers specifications and can be found by going to your Start and in the search type in DxDiag.

Thank you,

o, how do i send you the DxDiag and the DDS file? it is kinda big

You can take a screenshot of the dxdiag you don’t have to link everything. Then you can zip them and link me a dropbox for me to download. We prefer dropbox as we do not have access to other file sharing software.

You can link it here. You could also find me on the forums by going to the advanced search and typing my name in the user name field. That way you can private message me and link it there.

Thanks,

Hello WasPedro,

I was able to download your files and test this out on my computer.

I found out that your dimensions were quite large. The largest texture size import that UE4 will handle is 8192x8192.

Also when you save out your .dds file make sure you have it set to 8.8.8.8 ARGB 32 bpp | unsigned with no MIP maps assigned.

I was able to shrink down to a 8192 x 1365 and import into UE4.

Thanks

okay, i’m going to make the changes here, thank you very much and sorry for the trouble! :slight_smile: