Can't open launcher - error 0xc000007b

I have similar problem with many people, but i tried many things and nothing changed. Any ideas? :frowning:

Hi MultiFaCs,

It looks like you already included your logs, but could you make sure to go through all of the suggestions in this section of the troubleshooting guide?

Please reply back when you have. If you have already gone through that section, I apologize for the repetition.

Yeah, I did every suggestion, nothing helped.

It looks like your issue is very similar to the one mentioned in this thread:

Unfortunately, we donā€™t have a solution at this time as the Dependency Walker logs are not very helpful in this case. We are exploring potential solutions that involve the use of additional debugging tools as described here:

Okay, thanks. Iā€™ll be waiting for the results and iā€™m gonna try some other suggestions.

Hello again, can you post list of programs and system config with which EpicLauncher works fine?
Also, this file might be useful for youā€¦
https://www.dropbox.com/s/yhln0b2m7psx05f/Logfile.PML?dl=0

Iā€™m not familiar with .PML files. Iā€™m also not clear on what you mean by listing programs and system configs. I can tell you that for Windows, the launcher should work on any 64 bit version of Windows 7 SP1/8/10 that has Windows Installer 4.5 or greater provided the following dependencies are or can be properly installed.

  • DirectX End-User Runtimes (June 2010)
  • Visual C++ runtime files 2010, 2012, 2013 (a.k.a. VC100, VC110, VC120).

Well, thatā€™s exactly what i meant, thank you. Sorry for bothering you again.

OMG Finally i solved it! From PML file from process monitor i learned, that our .exe tried to find file ā€œd3dx11_43.dllā€ in different locations such as this "C:\Windows\System32\wbem". So i just downloaded it from here: d3dx11_43.dll free download | DLLā€‘files.com and put it there: "C:\Windows\System32\wbem" and it worked!