How do I get a refund for a marketplace product that doesnt work?
Yesterday I purchased the procedural material toolkit and it just doesnt work. All this thing does is make a grey slime on your landscape.
I removed all the textures and turned of all optional extra stuff and still the same result.
There is virtually no documentation for this and it was a complete waste of money.
I would like my money back, how can I do this?
here is the product I am refering to.
tested on 4.8 and 4.9
asked Sep 28 '15 at 03:27 AM in Marketplace
We're very sorry you had a bad experience with this submission. We would like to work with you to get this situation sorted out. If you could, please send us your Epic ID, the Order ID of the item and the feedback you've given here with any additional information you can provide (screenshots, etc.) to: firstname.lastname@example.org.
One of our representatives will work with you to get your issue resolved and we will be reaching back to the seller about this issue as well. Again we are very sorry for the inconvenience this has caused. Please let us know if you have any other questions or any further issues.
answered Sep 28 '15 at 03:30 PM
answered Mar 10 '18 at 03:46 PM
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