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Crash on launch

Getting this Error

 Access violation - code c0000005 (first/second chance not available)
     UE4Editor_Core!_TBB_machine_cmpswp1() [D:\Epic\Git\UE4\Engine\Source\ThirdParty\IntelTBB\IntelTBB-4.0\src\tbb\intel64-masm\atomic_support.asm:39]
     UE4Editor_Core!FMallocTBB::Free() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\core\private\hal\malloctbb.cpp:115]
     UE4Editor_AssetRegistry!FAssetDataGatherer::SerializeCache() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\assetregistry\private\assetdatagatherer.cpp:493]
     UE4Editor_AssetRegistry!FAssetDataGatherer::Run() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\assetregistry\private\assetdatagatherer.cpp:81]
     UE4Editor_Core!FRunnableThreadWin::Run() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\core\private\windows\windowsrunnablethread.cpp:74]

Any thoughts?

Product Version: UE 4.9
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asked Oct 05 '15 at 05:52 PM in Bug Reports

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avatar image jaayvazian Oct 05 '15 at 11:56 PM

still need help

avatar image jaayvazian Oct 06 '15 at 04:04 AM

Bumping still need help

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2 answers: sort voted first

fixed by removing content folder and re adding

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answered Oct 06 '15 at 04:17 AM

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avatar image Matt.Williams Oct 08 '15 at 05:45 PM

Hey jaayvazian,

I was wondering if you had any idea what may have caused this in your content folder. I've tracked down the issue in our system and it's happening with a few other users.

We suspect it could be related to trying to open content that was created in a newer engine version.

-Matt W.

avatar image jaayvazian Oct 09 '15 at 05:14 PM

Not sure since it works with the same files in it, I just moved the folder in and out and it seemed to work.

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I had the same issue. Deleting the intermediate folder solved it.

I had it after a pull from our repository (we're using the same engine version). Seems like it has some issues updating the shaders.

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answered Oct 13 '15 at 06:02 PM

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avatar image Bob Tellez STAFF Nov 26 '15 at 01:39 AM

FYI when this happens you should only have to delete CachedAssetRegistry.bin from your Intermediate directory to accomplish the same workaround

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