File crashes when moving actors into new folder

Development Platform & Builds
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1

Entire file crashes when trying to move multiple actors into a new folder created in the World Outliner.
Anyone else having this issue?

2

Hi Vickicup,

Can you post your callstack and crash logs? You can find the logs at \Unreal Projects\PROJECTNAME\saved\logs. Additionally, does this occur in a clean, blank project with no additional content or is it limited to one project?

3

Hi ,

Attached is the crash log. As for the crash, it sometimes happens in a full and heavy project, and sometimes, even a simple scene with just cubes and basic geo.

Thanks for the help.

4

Can you post your dxdiag as well? I am seeing a significant amount of log information about the editor timing out while waiting for the GPU.

5

Sure - though it seems like I have multiple dxdiag files - which one are you looking for?

6

If you go to the start menu and type in dxdiag.exe and open that program, you should be able to pull the information I need by saving it to a .txt document.

7

Here it is - let me know if you need any other information.

8

Try opening your task manager and find UnrealEditor.exe before performing the same actions that caused the crash to occur. Take note of the memory used before and during the crash, do you see a large spike or any sort of increase in use? The logs you provided show that the editor is crashing while waiting for the GPU to catch up.

Additionally, try running a verify on your engine build. Go to the launcher>library>4.9.2 dropdown>verify.

9

Hi Vickicup,

We have not heard from you in several days. I am marking this as answered for tracking purposes. If you are still experiencing this error, please comment with the requested information.