Movies crash in iOS when virtual joysticks are turned off

anonymous_user_b0d395f8 · October 15, 2015, 7:56pm

When I set the Default Touch Interface to none then my media player movie will not play on iOS. I can hear the audio start to play but the screen stays black and then the app crashes. When the joysticks are on the movie plays fine.

anonymous_user_a08c0bf2 · October 20, 2015, 5:04pm

Hey ,

I have attempted this on 4.10.0 Preview 2 and have not ran into this issue.

Which device are you on?
What OS version are you on?
Which version of the Engine are you on?
If you’re not on 4.10.0 Preview 2, have you tried 4.10.0 Preview 2 as verification it’s still occurring?

Looking forward to hearing back from you, thanks!

anonymous_user_a08c0bf2 · October 20, 2015, 6:50pm

Please update this thread as soon as you can regarding your findings from 4.10.0 Preview 1 or 2, let us know if you’re using Preview 1 or 2 as well. I attempted my findings on an version 9.0.2.

anonymous_user_b0d395f8 · October 20, 2015, 6:40pm

HI , I’m on version 4.9, the bug has been there for a few revisions now. I’m on iPad Air 2 running iOS 9.0.2. I will try 4.10.0 preview soon.

anonymous_user_a08c0bf2 · October 26, 2015, 6:21pm

Hey ,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you!

anonymous_user_b0d395f8 · October 28, 2015, 8:14pm

Apologies. We haven’t been able to get 4.10 working with our enterprise wildcard provisioning yet.