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Unreal Engine Crashes when Launched

I have installed unreal engine 4.9.2 but I cannot launch it without it crashing. This is the error message I get.

MachineId:5381E94E4C17DFCC0CABE2ABB5BD62B4 EpicAccountId:cd635fe36b504edc8f29eadd2ab9ee4d

Unknown exception - code 00000001 (first/second chance not available)

"Assertion failed: ModuleManager.IsModuleLoaded(ModuleName) [File:D:\BuildFarm\buildmachine_++depot+UE4-Releases+4.9\Engine\Source\Runtime\Core\Public\Modules\ModuleManager.h] [Line: 235] Tried to get module interface for unloaded module: 'Automa

UE4Editor_Core!FDebug::AssertFailed() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\core\private\misc\outputdevice.cpp:354] UE4Editor!FModuleManager::GetModuleChecked() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\core\public\modules\modulemanager.h:235] UE4Editor!FEngineLoop::Init() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\launch\private\launchengineloop.cpp:2113] UE4Editor_UnrealEd!EditorInit() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\editor\unrealed\private\unrealed.cpp:63] UE4Editor!GuardedMain() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\launch\private\launch.cpp:133] UE4Editor!GuardedMainWrapper() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\launch\private\windows\launchwindows.cpp:126] UE4Editor!WinMain() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.9\engine\source\runtime\launch\private\windows\launchwindows.cpp:200]

Can anyone help?

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asked Oct 16 '15 at 12:27 PM in Installation & Setup

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DoomV8
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avatar image Matt.Williams Oct 21 '15 at 03:45 PM

Hi williamsintheuk,

Could you attach your dxdiag info? Could you also check out the Software Conflicts wiki page and see if you have any of that software installed?

-Matt W.

avatar image DoomV8 Oct 30 '15 at 06:05 PM

Hi Sorry for the late reply but I was on holiday. Here is the dxdiag for my computer: Processor: Intek core i3 - 2120 CPU " 3.30GHz, Memory 4096 RAM, DirectX 11. My graphics card is Nvidia GeForce 210.

Let me know if you need more information.

Cheers

Dan

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3 answers: sort voted first

That is well below our recommended system specs. The Geforce 210 only supports DirectX10 or OpenGL version 3.1. You're welcome to try running UE4Editor.exe with the -d3d12 or -opengl arguments. There is still no guarantee that it will run very well, if at all.

-Matt W.

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answered Nov 04 '15 at 04:40 PM

avatar image DoomV8 Nov 13 '15 at 04:08 PM

Hi Matt, I have now got an Nvidia 610 installed and working on my PC but my PC is still crashing when I try to open unreal engine 4.9.

Is there anything else I can do to stop this from happening?

Cheers

Dan

avatar image Tim Hobson ♦♦ STAFF Nov 13 '15 at 06:09 PM

HI William,

The page linked above may be a little misleading when it says all you need is a DX11 compatible GPU. We generally recommend the equivalent of a GTX 470 or higher for the best performance and experience.

In the GT 600 generation, the card closet to the performance of the 470 would be the 660 or maybe the 650, however, this series of cards are meant more for media than it is for rendering games or things in real-time.

You can try using Matt's suggestions to use the command line arguments for -opengl to see if that helps, but it's using SM4 rather than SM5 for it's shader model.

Thank you!

Tim

avatar image DoomV8 Nov 16 '15 at 04:41 PM

Hi Tim,

I have just downloaded the new version of unreal (4.10) and that works on my pc as well as an earlier version (4.8) so I dont understand why I can use bothj of these versions but not 4.9.

Does this make sense?

Cheers

Dan

avatar image Tim Hobson ♦♦ STAFF Nov 16 '15 at 06:31 PM

Honestly, not sure why that would be the case. If you've got 4.10 working with no problem I would suggest using that version since it would have the latest updates and fixes for the engine. The 4.10 build focused on Bug fixes and stability more than new features as well.

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Hey williamsintheuk,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

-Matt W.

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answered Oct 26 '15 at 08:27 PM

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Hi Matt, I have now got an Nvidia 610 installed and working on my PC but my PC is still crashing when I try to open unreal engine 4.9.

Is there anything else I can do to stop this from happening?

Cheers

Dan

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answered Nov 13 '15 at 04:08 PM

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DoomV8
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