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DX11 feature level 10.0 is required to run the engine

A number of players have reported this error when trying to run our game.

I have also been able to repro the problem. If I have my monitor plugged into my nVidia card, the editor will run without a problem. However, if I try to run a standalone game, it fails. I have not been able to yet figure out a difference between when the editor starts up vs. when the game starts up, but it happens every time.

Product Version: UE 4.9
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asked Oct 30 '15 at 03:48 PM in Rendering

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BrynBennett
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Hi BrynBennett -

You will need to get this Platform update from Microsoft and after install and restart you should be back up without any warnings.

http://www.microsoft.com/en-us/download/details.aspx?id=36805

This assumes you are on Windows 7, if you are on a different OS, please let me know -

Thank You

Eric Ketchum

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answered Nov 02 '15 at 04:21 PM

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Lovecraft_K ♦♦ STAFF
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avatar image BrynBennett Nov 02 '15 at 04:29 PM

Sorry, I should have mentioned that I'm on Windows 8.1

I saw that fix when googling for the problem, but didn't think that it was a relevant fix for 8.1

avatar image Lovecraft_K ♦♦ STAFF Nov 02 '15 at 04:59 PM

Can you post your DXDIAG here?

Eric Ketchum

avatar image AthlonJedi Jul 25 '16 at 09:14 PM

what if I am trying to run a dedicated server on Windows Server 2008 ??? I get the SAME problem when i attempt to start the server as soon as everything is initialized and loaded...WHY would you want to run a DEDICATED STANDALONE SERVER on windows 7 ??????

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