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Epic Games launcher won't install - Error with Prerequisites installation

So I downloaded the Epic games launcher and installed it. When I try to run it, It runs the update and says failed to install prerequisites.

I tried to run the pre-requisites installer separately and got a fatal error. The logs are attached.

I have used the earlier versions of unreal without a problem, and now it's all over the place. I even updated windows 8.1 with all the latest updates. Didn't help.

Uninstalled all VS 2015 and 2013 redistributables. didn't help.

Would really appreciate some help!

DX Diag: link text

Prerequisites log file: link text

Product Version: Epic Games Launcher
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asked Nov 24 '15 at 05:34 AM in Installation & Setup

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Shan
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avatar image ModernRyoga ♦♦ STAFF Nov 24 '15 at 09:29 PM

Hi Shan,

I'm sorry to hear you are having trouble. Is this the same issue we are currently working through here? If it is, please let me know so that I can consolidate the tickets to keep the information centralized.

avatar image Shan Nov 25 '15 at 04:38 AM

Yes it is...!

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Hello!

This issue was resolved here.

If this is not the case, please reply back to reopen this post.

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answered Nov 27 '15 at 11:25 PM

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