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Download of Launcher times out

Just joined Epic. Trying to download EpicGamesLauncher-2.7.0-2773477.dmg for several hours here. Neither Firefox nor Safari succeed. Download begins but stalls after about 6MB. [Mac OS 10.11.1, plenty of disk space, a fast cable internet connection via ethernet working fine otherwise]. Hoping it's your server and not some voodoo on my side.

Product Version: Epic Games Launcher
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asked Nov 25 '15 at 07:34 PM in Installation & Setup

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PSMACKEY
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avatar image ModernRyoga ♦♦ STAFF Nov 28 '15 at 12:55 AM

Hello PSMACKEY,

I apologize for the delay response. I'm sorry to hear that you are having trouble. I have just tested the download and it appears to be working. Could you please try again and report back if the issue persists for you?

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Hi PSMACKEY,

We haven't heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you're still experiencing this issue, please try let us know and we'll continue to investigate for you.

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answered Dec 03 '15 at 03:21 PM

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