Launcher stuck at downloading

the launcher while downloading is stuck at 10% to 14 % where the size of downloaded data keeps on fluctuating. I let the launcher download for 2 days… still stuck at 10%. please tell me why is this happening ? I really want to use unreal engine.

Hi shailendra.psp,

Try the troubleshooting steps in this section of the troubleshooting guide.

If nothing works, follow the steps here to generate your Debug Logs. Post them here, along with your Dxdiag/system specs.

Hi shailendra.psp,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.