Can't Even Get To Launcher

Development Getting Started & Setup
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Hello, I have been using Unreal Engine for awhile now, even back when it required a subscription. After trying to boot it today it gave threw me errors on not being able to connect to Epic, or something similar. Since my projects were kind of a mess anyway, I decided I would do a complete uninstall of the engine, launcher, all of it, and start fresh today. I downloaded the installer from Unreal, it launched, did some setup, and then when it launched Epic Games Launcher, it just gives me a small window that says Please Wait on it, it has sat here for about an hour, so I know something is wrong. I cannot really do anything from here, I have tried uninstalling the launcher and reinstalling, nothing is working and it is very upsetting cause I was pumped to spend some free time in Unreal. Any help would be appreciated,
Thanks,

69774-epicgameserror.png

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Hi IndieMantke,

Try the troubleshooting steps in this section of the troubleshooting guide. Specifically, if you have a firewall, please allow the following exception:

xmpp-service-prod.ol.epicgames.com port 5222

If nothing works, follow the steps here to generate your Debug Logs. Post them here, along with your Dxdiag/system specs.

3

Hi IndieMantke,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.