Why the Capture Movie in Matinee doesn't work? help please

First my apologies for my terrible English.
My problem is the next:

I try to Capture a video using Matinee with Capture Movie but doesn’t work I followed this instruction of this video

After push the bottom Capture Movie a new window is open but doesn’t start the video.

My laptop i7 8GB GXT 980M 8GB 1 TB
Unreal Engine 4.10.1

Any idea which is the problem?

Thank you so much.

Check out this post: Matinee Create Movie Bug - Platform & Builds - Unreal Engine Forums

Thank you Jacky but didn’t work with this solution.

My problem it is after push the button Capture Movie, the window (64-bit, PCD3D_SM5) is opening but the video of Matinee doesn’t work (the camera doesn’t move) but the capture video is rendering (but the camera does not move )

I hope somebody can find the solution.
Thanks again

Thank you Jacky but didn’t work with this solution.

My problem it is after push the button Capture Movie, the window (64-bit, PCD3D_SM5) is opening but the video of Matinee doesn’t work (the camera doesn’t move) but the capture video is rendering (but the camera does not move )

I hope somebody can find the solution.
Thanks again

I think that is the problem where there is not a created folder in the output directory, which it is written in the “render movie settings” panel