Android game crashing when Google Play services enabled
We're seeing a weird issue where ~ 1 / 3 of our beta group playing the game on Android have the game consistently (although some people can get past this is they persist 4-6 times) crash on them. We noticed this a few weeks back and thought it was related to a bad Google Play services setup, so we turned the game services off (which completely fixed the problem), deleted them and rebuilt/re-linked them. But now that we've turn the game services back on, we're still seeing the same problem.
I goggle around about this, and the best solution I came up with was to rebuild the entire project from scratch. So that's what I've done: Made a brand new project, copied over the content and re-setup all of the project settings / config files. Didn't help (new build pushed to the store a few hours ago is still crashing).
Annoyingly, it's not happening on any of our test devices either, so we can't trial and error it here. Someone let me know that their device is a Wiko Highway Signs, running Android 4.4.2
For the record: The devices that don't have this problem, work perfectly (achievements, leaderboards, player registration, sign-in, permissions all work as expected). It's all or nothing. It either crashes, or it doesn't.
asked Dec 17 '15 at 12:27 AM in Packaging & Deployment
After further testing we where able to find a device and set of steps to reproduce this issue on our end. I have written up a report (UE-27685) and I have submitted it to the developers for further information. I will provide updates with any pertinent information as it becomes available. I do not currently have a workaround for this issue at this time. Once again thank you for you all of the information and time you have given to resolve this issue.
Device Reproduced on:
Lenovo S939 on Android 4.4.2. (This is the one that we were able to reproduce the crash on)
Make it a great day
After looking through the project that was sent I was able to narrow down the cause of the issue. I have written up a report ( UE-24770) and I have submitted it to the developers for further consideration. I will provide updates with any pertinent information as it becomes available. Thank you for you time and information.
Make it a great day
answered Dec 23 '15 at 06:12 PM
Rudy Q ♦♦ STAFF
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