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[Closed] EU4-Epicgamelauncher crashed while playing Fortnite or even without playing


I installed win7 yesterday, got my new pc 2 days ago. After installing all the driver for my new systems, i started downloading game and launcher. I got a alpha key for Fortnite and installed the game.

I started Fortnite, after several minutes i got the EU4 crash popup saying that the Epic Game Launcher crashed (not Fortnite but the launcher), it happened several time. The Epic Game Launcher also crashed without any game started after several minutes.

I got the debug log for the launcher and the dxdiag. I can't find any good answer about this problem around (I don't have any Anti-virus, anti-malware ... only got ccleaner installed).

Thanks for any help in advance.

Product Version: Epic Games Launcher
logs.zip (1.0 MB)
dxdiag.txt (33.6 kB)
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asked Dec 20 '15 at 04:27 PM in Using UE4

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avatar image thatbushnoob123 Jul 21 '18 at 05:47 AM

I am having this same exact problem and I don't know what is going on. please help! I want to play fortnite! :((

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The question has been closed Jul 25 '18 at 02:24 PM by Matthew J for the following reason:

Question is off-topic or not relevant

1 answer: sort voted first

Hello, thank you for reporting your issues with Fortnite. Answerhub is meant for issues relating directly to Unreal Engine 4 rather than our game titles. For assistance with Fortnite, please visit the following link:


If you cannot find the solution to the problem you're encountering, please use the Contact Us link on that page to contact Player Support for further assistance.

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answered Jul 27 '17 at 02:17 PM

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