Epic Games Launcher Crashes after file verification and before login

Development Platform & Builds
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1

Every time I start the Epic Games launcher, it will always do 1 of the following 3 things.

  1. Absolutely Nothing
  2. Start, verify files and prerequisites, then crash without error message.
  3. Start, verify files and prerequisites, then crash and bring up the crash reporter.

All of my drivers are up to date, my computer’s specs are within the minimum requirements, I have re-installed the files multiple times and still I will always get the same results. I have no idea what is going on, can someone please help, thanks.

2

Hi Fleetmaster

Try the troubleshooting steps in this section of the troubleshooting guide.

If nothing works, follow the steps here to generate your Debug Logs. Post them here, along with your Dxdiag/system specs.

3

Hi Fleetmaster,

We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.

4

The troubleshooting wiki is down