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Cannot install Unreal Engine 4.10.1 on windows7

I get error code 1223.

Please help as I am stuck with this. Need to know what to update. Some data below.
Computer Brand Name: Hewlett-Packard HP Compaq 8100 Elite CMT PC Number Of Processor Packages (Physical): 1 Number Of Processors Cores: 2 Number Of Logical Processors: 4

Motherboard Slots: 3xPCI, 2xPCI Express x1, 1xPCI Express x4, 2xPCI Express x16 Total Memory Size: 4 GBytes Video Chipset: NVIDIA GeForce GT 610 Video Memory: 1024 MBytes of DDR3 SDRAM [Micron]

Product Version: Epic Games Launcher
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asked Dec 22 '15 at 10:11 AM in Installation & Setup

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hankxx
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avatar image ModernRyoga ♦♦ STAFF Dec 23 '15 at 06:55 PM

Hi hankxx,

Several others have been reporting a similar issue. A solution that has been working for some users can be found in this post here.

If this does not work, or if you have questions, please reply back and include your DxDiag and debug log. Steps on how to generate these can be found here.

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2 answers: sort voted first

Hi hankxx,

We haven't heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you're still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.

If you need anything else, feel free to ask.

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answered Jan 06 '16 at 07:50 PM

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Have you installed the VS2015 Redistributable's?

Some more info here: https://answers.unrealengine.com/questions/331994/410-installation-failed-with-error-r-1638.html

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answered Dec 22 '15 at 01:56 PM

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phil_me_up
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