I am trying to download Unreal Engine. I have not used it before but would like to start. However, I have installed the “Epic Games Launcher” and it is just stuck loading on “Please Wait”, with the orange triangle sign and the message “We are currently experiencing connection issues and are retrying”.
I have googled around and found similar questions but no clear solution. It is not my firewall as I have already tried disabling that. I have uninstalled and reinstalled several times.
I cannot generate debug logs as the launcher is stuck and there is no gear icon to click.
I am having the exact same issue you are. I am thinking it might be their servers that are having the issues.
If you highlight the red triangle it states “We are currently experiencing connection issues and are retrying”.
I am thinking this isn’t on our side. Might have to wait it out a bit and see if a few hours brings it back up.
We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, please try the suggestion that I mentioned above then post back here with the requested info.
So, apparently, adding “-http=wininet” without the quotes at the end of the target path of my shortcut seemed to have made it work. I don’t know if this is temporary but it works.
I hope this helps.