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UMG Images sometimes don't show up on some Android devices (mostly Samsung)

Hey everyone, having a really weird problem that is causing us to have to some.. interesting workarounds.

Images in UMG widgets sometimes won't show up on some Android devices (mostly Samsung). Doesn't matter whether it's an Image component or an image in a button. The weirdest part is that it's inconsistent.. It will happen to some images and not others. Sometimes I can delete the Image component that it's happening to and recreate it (with the same settings) and then it will work, but then it might break a different Image component. It's totally unpredictable. This happens in both 4.9 and 4.10.

Here are the texture settings I use for my images.

Texture settings

Product Version: UE 4.9
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asked Dec 24 '15 at 03:08 AM in Bug Reports

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Rett
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avatar image psychogony Dec 24 '15 at 05:47 AM

Are the images square and power of 2 width/height (i.e. 2,4, 8, 16, 32, 64, 128, 256, ...) ?

avatar image Rett Dec 24 '15 at 07:08 AM

Yes they are.

avatar image Rudy Q ♦♦ STAFF Dec 28 '15 at 01:54 PM

Hello Rett,

Thank you for the information provided. I have a few questions for you that will help narrow down what issue it is that you are experiencing.

Quick questions:

  1. Can you reproduce this issue in clean project?

  2. If so, could you provide a detailed set of steps to reproduce this issue on our end?

  3. Could you provide the exact device that you are experiencing this issue on?

  4. Could you provide the current OS that is running on the device?

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Hello Rett,

We have not heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you are still experiencing the issue you reported, please respond to this message with additional information and we will offer further assistance.

Thank you.

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answered Jan 04 '16 at 02:25 PM

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Rudy Q ♦♦ STAFF
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