Payment special character request
I am trying to buy UE4 but because of Turkish characters like (ö,ü,ç,ş,ğ,ı,Ö,Ü,Ç,Ş,Ğ,İ) I am unable to buy UE4 (Only accepts letters problem). I would be happy if it gets fixed.
Also in Turkey, I am getting "Invalid amount" error with Garanti Bank (with latin characters name / which is one of the biggest banks in Turkey) I told the problem to Garanti but I think they didn't understand what I said. So you guys should contact with them too (http://garanti.com.tr/).
We are aware of these issues, and we do apologize for the inconvenience they are causing. Unfortunately, at this time, Epic is not yet able to overcome these difficulties.
Full information about known payment issues is available on this forum post: **https://forums.unrealengine.com/showthread.php?270-Please-read-this-if-experiencing-payment-issues** The relevant information is copied below.
If you require any additional information, please reach out to our billing support department at firstname.lastname@example.org
answered Apr 29 '14 at 12:01 PM
Stephen Ellis ♦♦ STAFF
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